terms & conditions

 

1. In General

Access to and use of this Website (www.peggedonline.co.uk) and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

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2. Privacy Policy

www.peggedonline.co.uk is totally committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks unless we have your express permission to do so.

Your Consent

We will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission.

Communication & Marketing

If you have made a purchase from our Website we may occasionally update you on new product launches, news and special offers via e-mail.

All customers have the option to opt-out of receiving marketing communications from us. If you do not wish to continue to receive marketing from us please make sure that you check the box at point of purchase. Or if you are receiving marketing communications from us and wish them to stop please send an email to unsubscribe@peggedonline.co.uk with UNSUBSCRIBE written in the subject line.

Transfers of your Information

Unfortunately, the transmission of information via the Internet is not completely secure. We will do our best to protect your personal data, but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

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3. Intellectual Property, Software and Content

The intellectual property rights in all software and content made available to you on or through this Website remains the property of www.peggedonline.co.uk or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by www.peggedonline.co.uk and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

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4. Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Despatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to make a purchase on www.peggedonline.co.uk you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. We retain the right to refuse any request made by you. If your order is accepted we will inform you by email. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

(a) Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

(b) Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of changing or cancelling your order. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

(c) Payment

Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.

(d) Discount Codes

Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.

The conditions of use relating to any discount code will be specified at the time of issue.

(e) Refunds & Exchanges

www.peggedonline.co.uk want you to be happy with your purchase and therefore offer a one month returns guarantee on all of our items whereby you can request a refund or an exchange. Each item needs, however, to be returned as supplied in an unused condition.

Simply contact us on the email address below prior to returning the item with your details and reason for exchange / refund and we will be happy to send you a returns tracking number which you need to quote when you send back your purchase with a copy of your proof of purchase.

Postage and packing cannot be refunded for either the delivery made by www.peggedonline.co.uk or that which has been paid for by the Customer to return / exchange items. Exchanges, however, will be sent out on a standard delivery service and paid for by www.peggedonline.co.uk.

Please ensure that you return the item(s) that are unsuitable via recorded delivery as you will be held liable for the item until we have received it.

We aim to refund you as soon as possible and will keep you updated on the refund at all times.

returns@peggedonline.co.uk

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5. Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy.

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6. Disclaimer as to ownership of trade marks, images of personalities and third party copyright

Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.peggedonline.co.uk.

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7. Variation

www.peggedonline.co.uk shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

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8. Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

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© 2012 Pegged Online. All rights reserved. Site by frontmedia

The company Pegged Ltd is registered in England Wales.
Company registration number is 6571283 | VAT no. 946 2521 20
Pegged Ltd, 39 Shimbrooks, Great Leighs, Chelmsford, Essex CM3 1SG